Uniwell POS Australia Case Studies
The QLD Gov. Sports Facilities Authority chooses Uniwell for new Skilled Park Stadium
Skilled Park Stadium, built by Watpac Construction and managed by Queensland Government Sports Facilities Authority with catering organised by Michael O'Brien Catering. These 3 organisations got together during construction time to make a decision about which POS system to install to cater for the many thousands of hungry and thirsty fans on game and function days.
They were looking for a system that was fast, robust and reliable while at the same time being easy to operate by the mainly casual staff that would be serving customers on the day. The system also had to be sophisticated enough to provide a wealth of back office stock and sales information to Michael O'Brien Catering.
From a host of systems available on the market the organisers settled on a POS System supplied by Uniwell POS Australia. The original installation of 100 terminals has now been expanded to 112.
Red Rooster Franchise Stores in NSW Choose Uniwell
When looking for a new POS system, the Red Rooster franchise stores in an area of NSW have chosen Uniwell for it's ease of operation, reliability, back office functionality and low ongoing cost of ownership. Red Rooster stores with Uniwell terminals now cover an area from the Central Coast, Newcastle, Lithgow to Dubbo and Armidale!
Having tried PC solutions the owners of the RR franchises in this NSW area were fed up with the on-going high cost of ownership of their PC solutions. They set out to find a system that would fully meet their requirements while at the same time being easy to use, robust, reliable & with a low cost on-going maintenance requirement. After consulting with the Uniwell Distributor: Pacific Office National in Newcastle it was decided to install Uniwell DX915 terminals for a trial period. The Uniwell terminals performed so well they are now installed in 20 stores in the region.
Sue from Red Rooster Bathurst says that the Uniwell system is so much easier to maintain. Promotions such as the Bathurst 1000 Endurance Race promo can be set up ready to go from home, while remotely connected to the in-store Lynx back office software.
As well as comprehensive reporting, the Lynx back office software also gives all the necessary production reports required.
Uniwell Rocks Cold Rock
Cold Rock is one of the most successful franchise operations in Australia with a network of Ice Cream Stores nationwide. One of the most valuable resources for a successfully franchise operation is first class reporting software that enables head office to get up to date reporting for all stores. Using Uniwell DataSmart web based reporting software Cold Rock is not only able to get up to date reports for all stores but using the unique DataSmart benchmarking software compare performance for all stores in the reporting network.
Similar to the way computer benchmarking software compares the individual component performance of a PC to give an overall performance report, Uniwell DataSmart benchmarking software can be tailored to analyse individual aspects of a stores performance to give a complete overview of that stores performance compared to other stores in the network.
Benchmarking software is invaluable to individual stores owners as it allows them to compare their performance with other stores in the region and target their advertising and promotions to improve their individual store performance.
A unique FTP Push function of the Uniwell POS terminals allows the terminals to send their sales reports up to a secure internet web server. The sales data is processed on-line and available for head office or individual store owners to view by logging into their secure DataSmart web application at a time and place convenient to them wherever they are.
Additional POS Case Studies
Elaia Cafe has been using Uniwell touch screen systems for close to 15 years.
We upgraded in 2011 to the Uniwell AX3000. We found it incredibly easy to use in setting up all our PLUs, categories and displays and having the flexibility to customise it to suit our needs. Very, very easy to use when there was a price/item/menu change.
The icing on the cake was the Uniwell Lynx v4 software and the Phoenix handhelds. For years I have been after a software program that could work with the AX3000 and provide me reports of individual clerk sales, hourly reads, group sales reports and so on. These reporting functions complimented the already efficient reports produced directly by the Uniwell terminal. It gave us more control and accountability of money in and out, clerks, profitability, stock control and what items are worth keeping on the menu.
Apart from the fantastic reports available in Uniwell Lynx, the ease in use of the software to make menu and price changes was astounding. I have used other Uniwell software programs in the past so I am used to the program. The upgraded software however was so much easier and less time consuming. The menu changeover was made so much easier by being able to change the screen layout using the Uniwell Lynx software. That meant not having to go in after hours and work directly on the main terminal to make any price or display changes. It was all done from my laptop off site. The data transfer from Uniwell Lynx (my laptop) to the main terminal took less than 3 minutes and it worked perfectly first time. Sales extraction is just as easy. I am able to extract sales data as often as I like to see which clerk is being super productive and which menu items are selling the most/least. The numbers speak for themselves and running a business in the current economy means you need accurate and up to date figures on how your business is tracking. The Uniwell AX3000, together with the Uniwell Lynx v4 software would assist any business with achieving these efficiencies.
The Phoenix handhelds have been another tool of efficiency. FOH (front of house) are now able to place their orders on the handhelds which means there is no backlog at the main terminal of guests wanting to pay their accounts or processing of takeaways and then having a queue of FOH waiting for their turn to place up to 5 tables orders at a time. By using the handhelds, the orders are placed exactly at the time they are given by the guests which means that the kitchen and bar receive their orders more efficiently and again no more backlog.
I would highly recommend the AX-3000, the Uniwell Lynx Software and the Phoenix handhelds for any business that wants to keep control of their money, products and productivity.
In addition the above would not have been possible if it weren't for the highly trained and professional team at Statewide Business Systems. We have been dealing with Scot and more recently Gary for close to 15 years. Their passion for the system, their knowledge and their tenacity to get it right and to get the right product suited to their client’s individual needs is a service that has resulted in my loyalty for so long and will continue to do so for another 15 years!!!
World first for Jost 154 Restaurant
Australians have a reputation for embracing new technology and in the true Aussie spirit John and Stevie Strano from Brisbane's Jost 154 restaurant have become the first restaurant in the world to install the new Uniwell AX-3000.
JOST 154 is located in downtown Melbourne Street, South Brisbane and opened on the 8th October 2009. It has ultra modern ambience created from cool colours and creative décor. The menu has a strong Italian flavour influenced by John's family background and his passion for cooking.
The AX-3000 is a POS terminal for the future. While it now comes with all the features of a standard Uniwell restaurant system, Uniwell's future development plans will ensure that as the new Jost 154 restaurant grows so will it's innovative POS system.
Staff love the easy to use menu screen layouts and flexible restaurant floor plan that can be speedily reconfigured to suit changes to the restaurant table plan.
Operation is simple and on-going menu maintenance is a breeze with the AX-3000. Uniwell's visual graphic screen layouts make it easy to add specials and make price changes without having to go into any complicated programming procedures.
Eastbank Restaurant on Sydney Opera House Concourse
"Location, location, location" is a well worn catch phrase of the real estate industry. Invest in a property in the right location and watch your investment soar in value. The same catch cry may or may not hold true for the restaurant industry, open a restaurant in the right location and are you on to a winner?
Eastbank Restaurant on the harbour-front between Sydney's Circular Quay and the Opera House has one of the best locations for a restaurant in the country, but it doesn't automatically mean that the restaurant is profitable. "It's taken a lot of hard work and organisation to turn the restaurant into a favourite eatery for tourists and locals" says owner Jimmy Kazal. "It's a prime location but the overheads for real estate here are high so there is no margin for error".
Universal Pizza - Lygon Street, Melbourne
As busy and successful as your business may be, have you ever considered that there may be ways to further improve your system? Universal Pizza have done just that with fantastic results. While there is ongoing rivalry and debate between the states and territories as to which capital city is the best in the country to live in, there is no doubt that with it's exciting aromas of Italy Melbourne's Lygon Street is amongst the top of the list of streets in the country for fine restaurants.
Along Lygon Street, competition to earn a reputation for delivering the best of food and service is at its peak and for a restaurant to stay at the top of the list is no mean feat. Universal Pizza was established by father and son team Alfie and John Mercuri over 30 years ago and since then it has become a well known landmark of Lygon Street. Hard work, excellent service and an understanding of their customers needs has enabled Uniwell Pizza to thrive in an industry where survival can sometimes be short lived.